Parts Sales Executive

Overview

Mecanum trades OEM and trusted aftermarket spare parts for American vehicles (Chevrolet, GMC, Ford, Dodge, Jeep, Cadillac, Chrysler, RAM) and serves workshops, fleets, and retail customers across the UAE. The Parts Sales Executive is the first point of contact for parts enquiries at our Abu Dhabi location: identifying the right part, confirming stock, and closing the sale over the counter, phone, and WhatsApp. This is an on-site Abu Dhabi role, and prior spare-parts experience is a firm requirement, not a preference.

Responsibilities

• —Handle inbound parts enquiries at the counter and via phone, WhatsApp, and email, providing accurate part numbers, availability, and pricing.
• —Identify parts from VIN, part number, or photo, and confirm fitment before quoting.
• —Build and maintain relationships with workshop, fleet, and garage accounts, following up on quotations and orders.
• —Process sales orders in the company system and coordinate picking, packing, and dispatch.
• —Confirm stock before committing delivery dates and keep customers informed on lead times for sourced items.
• —Identify cross-selling opportunities (filters, fluids, service items) on existing orders.
• —Keep product knowledge current across the American makes and their OEM lines (ACDelco, GM Genuine, Motorcraft, Mopar).

Qualifications

• —MANDATORY: proven experience in automotive spare-parts sales (counter or trade), demonstrable at interview.
• —MANDATORY: able to work on-site at the Abu Dhabi location full-time.
• —Ability to read part numbers, cross-references, and basic catalogue data accurately.
• —Strong communication skills in English; Arabic speaker is a bonus.
• —REQUIRED: working knowledge of the Cubix ERP system used in parts trading.
• —Valid UAE driving licence preferred.

Preferred Skills

• —Knowledge of American makes (Chevrolet, GMC, Ford, Dodge, Jeep, RAM) and their common service parts.
• —Experience with OEM part-number lookup catalogues or manufacturer portals.
• —Existing relationships with workshops or fleet buyers in Abu Dhabi.